Customer Reviews

1st Call Electrical Reviews Summary

5.0 5.0 40 Reviews

Air Conditioning Southbank
5 5
02-Apr-2018
"At first, I was a bit disappointed because i called 2x for someone to call me back on my Aircon issue but have not heard from them. Tried to call other electricians/aircon specialist but on the next day, got a call from Rowan. I called back and i was impressed on how patient and kind he was in answering my questions. What is good about 1st electrical was they give you rough estimate and will not conclude on the issue unless they look at it. The other Aircon specialist I dealt with already conlcuded what needs to be done/replaced without thorough checking. I will definitely use 1st electrical again since i know we are in good hands. Thank so much for the help"

Thank you for your review Joanne. Some times we get a little overwhelmed with the amount of enquiries we receive but we do eventually always get back to everyone. Thanks for your patience and trusting in us at 1st Call. See you next time. 

Domestic Electrician Albert Park
5 5
24-Mar-2018
"Rowan came initially and started straight away. Luke arrived to take over. Both Rowan and Luke were efficient, friendly and helpful! Would use again."

Thanks Jan. We really appreciated the work and hope you are settling back into Australia easily. 

Domestic Electrician Beaumaris Vic
5 5
17-Mar-2018
"Great work and Quick did what they said and got the work done I will use them again for all my Electrical work."

Thanks Tom. Thats great news.

Domestic Electrician Point Cook
5 5
15-Mar-2018
"The service provided was fantastic. The engineer provide his best plan to get the work completed with my tough infrastructure. Will definitely use 1st call again for all other job."

Hi Andy. Thank you for your review. We love a challenge and Luke O enjoyed the work. We look forward to the next job.   

Air Conditioning Malvern East
5 5
09-Mar-2018
"Same day booking. Fast, friendly and efficient service by Warren."

Thank you for the review Alicia. Hope your feeling cooler now.  

Domestic Electrician Fitzroy
5 5
08-Mar-2018
"Luke arrived promptly, was easy to communicate with, and did a great job with our range hood and also the replacement smoke alarms. Thank you!"

Thank you Jenny. We really appreciate the work and the review. See you next time. 

Domestic Electrician Niddrie
5 5
23-Feb-2018
"Fabulous job done by Warren, would highly recommend. He took the time to explain prior to completing."

Thanks for the work and the review Leeanne. I hope that fan is keeping you cool. 

Domestic Electrician Port Melbourne
5 5
22-Feb-2018
"Luke arrived on time and completed my list of jobs around the house including changing lights (pendants and LEDs) and checking safety switches, smoke alarms and fans. He cleaned up after himself as he went and was considerate of a sleeping toddler. This is the second time I have used 1st Call and I would happily call on them again. "

Thank you Jacinta. We enjoyed seeing you again too. 

Domestic Electrician Melbourne
5 5
22-Feb-2018
"Wow amazing service. Communication was outstanding. The email with the details and photo of the electrician coming and what I can expect was much appreciated. Warren, the electrician was friendly, polite and totally respectful of me and my home. Nothing was too much even as I added extra jobs in. Congratulations guys you are setting the bar and standards very high."

Thanks so much for the review Amanda. Ill make sure to let Warren know you appreciated his work. 

Domestic Electrician Pascoe Vale
5 5
16-Feb-2018
"I was very impressed with Luke during the recent job. He did an outstanding job, has an excellent work ethic, and customer focused attitude. He is to be commended."

Thanks Peter, I know that Luke (O) found your job an enjoyable challenge. We look forward to working with you again in the future. 

Domestic Electrician North Fitzroy
5 5
13-Feb-2018
"Luke was friendly, courteous and helpful. He gave me good advice and left no mess. I will certainly use !st Call Electrical services again."

Thank you Fran. Glad we could be of assistance with your smoke alarms. 

Domestic Electrician,Air Conditioning South Yarra
5 5
03-Feb-2018
"When I first called 1st Call Electrical Services before Christmas 2017 about a leaking air-conditioning unit, Rowan was most apologetic that the could not provide a technician until the New Year. He explained that while the unit was leaking I did not need to worry because the unit will still function correctly. Although he said to try to find another service provider I decided to use a bucket to catch the overflow and wait until a time slot was available. To curt a long story short, Rowan sent Luke to fix the unit which he did in an efficient, professional way. Luke also attended to a couple of other electrical problems I had which he was happy to do. Great service and more than happy to recommend 1st Call Electrical Services to anyone."

Hi Ray. We really appreciated your patience and look forward to seeing you again. 

Air Conditioning Melbourne
5 5
21-Jan-2018
"Everything went really well with the installation, your guy’s were very professional and helpful, we will have no hesitation in recommending or using 1st Call for any electrical services we require in the future. "

Thanks Jim. We really appreciated the business.

Domestic Electrician North Melbourne
5 5
15-Jan-2018
"Warren recently installed a couple of our bedroom fans, he was punctual, polite and we are happy with the end result"

Thank you for your review Brad, Warren was very happy to hear the positive feed back 

Domestic Electrician,Air Conditioning Albert Park
5 5
26-Dec-2017
"Living locally I’ve used 1st Call over the past few years for many things from changing light fittings to installing oven, fans and air con units. Rowan and Luke are fantastic. Not only prompt communication and scheduling but top quality ( and very neat) service. Rowan has helped out with both scheduled and emergency visits - such as when I left a 6am message about our burglar alarm going off due to a fault, a welcome phone call shortly afterwardsand quick attendance after to fix it. Any problems encountered during the Jobs are solved professionally. Would highly recommend for any electrical needs"

Thanks so much for your review Eryn. We love a repeat customer. Especially one that bakes biscuits! 

Commercial Electrician Camberwell
5 5
15-Nov-2017
"Warren was the electrician that came for the service, I wasn't there in person to meet him unfortunately but he did a great job and I'm happy with how the canopy motor turned out ."

Thank you for your review Huseyin. Good luck with your new business venture, we look forward to seeing you grow and helping where we can 

Domestic Electrician MACLEOD
5 5
11-Aug-2017
"Luke came to our house and installed several power points and timer. He also advised us on the best solution for our requirements. He was friendly, smiley, and worked steadily and efficiently. He left the place tidy at the end. He tested his work before departing. All these things left us with a favourable impression. We would definitely ask for him again."

Thank you for your feed back Carol. Ill be sure to let Luke O know his work was appreciated. 

Domestic Electrician South Melbourne
5 5
10-Aug-2017
"Prompt and efficient service. We were very happy with Luke's work and will use your company again. Alison and Rob"

Thank you Alison and Rob, For the record we have two Lukes (quite confusing sometimes!) so this one goes to Luke O 

Domestic Electrician Port Melbourne
5 5
30-Jul-2017
"Luke recently replaced a faulty motion sensor at my place and did a great job. He was on time, very pleasant and efficient. Thanks Luke"

Thanks for your feedback Helen. I'll pass your appreciation on to Luke.

Domestic Electrician Newport
5 5
26-Jul-2017
"Warren arrived on time, was courteous, completed the job efficiently and cleaned up. Contact with 1st call was easy. The job, parts and costs were explained-all achieved in a few days- no complaints from me! "

Thank you very much for the work Trevor. Its our pleasure to make things easy. 

Domestic Electrician Albert Park
5 5
17-Jul-2017
"Thanks for sending Warren to fix our problems. We were delighted with your prompt service and his efficient work. We will definitely use your company again,"

Thank you for your review Jill. I'll pass the feed back on to Warren. He'll appreciate it. 

Domestic Electrician Mentone
5 5
30-Jun-2017
"Luke did a great job installing our new oven and I would highly recommend 1st Call Electrical."

Hi Sue. Thank you for the review..Lets us know if you need anyone to test your baking out on! 

Domestic Electrician St Kilda East
5 5
16-Jun-2017
"Brilliant service as usual. And Luke did a great job. Thank you!"

Thanks Cathy, Hope your enjoying the garden little more now. 

Domestic Electrician Albert Park
5 5
06-Jun-2017
"Emailed through the website Friday evening, got a call back Monday and job done on Tuesday. Great service and will definitely use again for a few other jobs we have!"

Thank you Andy. Ready when you are for thse other jobs

Domestic Electrician Melbourne
5 5
05-Jun-2017
"Happy to recommend First Call. It was really easy to organise to begin with. Luke turned up on time, was courteous and really helpful. He was happy to provide advice and explain what was going on. All round just great service from start to finish, which is pretty hard to find these days, brilliant."

Thank you Nick. I'm happy to know we made it easy for you 

Domestic Electrician St Kilda East
5 5
31-May-2017
"Luke was so wonderful to deal with! He was quick and knowledgable and even got the seal of approval from our little guard dog, which is a significant achievement in household and all before 8am. Will absolutely be using 1stcall again and recommending to anyone needing a sparky :) "

Thank you Alex....and also the guard dog! We look forward to seeing you and your friends again. 

Commercial Electrician Port Melbourne
5 5
29-May-2017
"Would highly recommend 1st Call Electrical in a heart beat. Called Rowan at the 11th hour on Friday afternoon. He came within the hour, identified the issue then Luke was back here 1st thing Monday morning to replace the part. Extremely helpful and professional. One very happy customer!"

Thank you for the feedback Kristina. Glad we could help. 

Commercial Electrician South Yarra
5 5
10-May-2017
"Luke did an amazing job today – he was punctual, friendly, well presented and handled and installed two very delicate and heavy chandeliers without a problem. Nice to see a tradesman who also cleans up well afterwards! He is a credit to your business."

Thank you Jo. All our tradespeople are house trained and know how to treat things carefully. Happy the service pleased you.  

Domestic Electrician South Melbourne
5 5
09-May-2017
"Booked on Friday for the Monday morning. Arrived at the agreed time, did the job and nothing was too much trouble. Would definitely recommend 1st Call Electrical."

Thank you Maria, We aim to please and its good to hear its working. 

Domestic Electrician Melbourne
5 5
27-Apr-2017
"Luke did an excellent job. He kept me updated with his expected arrival time, finished in a timely manner and cleaned up after he was finished!"

Thanks Joanne. Happy to hear you like the service.  

Domestic Electrician Vermont
5 5
24-Apr-2017
"The visit from Luke today went very, very well. He was very obliging and helpful and pleasant manner. I would have no hesitation in recommending your business and Luke to others. I am very happy that my son recommended your business to me."

Hi Christine. Thank you for your feedback. We look forward to helping you again soon. 

Domestic Electrician St Kilda
5 5
02-Apr-2017
"Good serviuce, polite quick and clean"

 Thanks Tim, glad we could be of help.

Domestic Electrician St Kilda East
5 5
25-Aug-2016
"Calls returned and people turn up on time. Four of your competitors can't even do that. Great to deal with."

Appreciate the feedback James.

Domestic Electrician South Melbourne
5 5
25-Aug-2016
"Excellent / courteous person who took great care. "

Thanks Sue.

Domestic Electrician Newport
5 5
25-Aug-2016
"Thanks for doing such a professional and quality job on our fans."

Thanks Kelly. Glad we can help you keep your cool.

Domestic Electrician North Melbourne
5 5
25-Aug-2016
"Just wanted to say thanks for a job well done - prompt service, turning up on time , communicating well."

Thanks Rhada.

Domestic Electrician Cheltenham
5 5
25-Aug-2016
"I would just like to say that I was very impressed with the service that your company provided. The electrician turned up right on time, was polite and helpful and worked effeciently to get everything done as quickly as possible. I would not hesitate to recommend your company to friends or colleagues."

Thanks for the nice words. We try our best.

Domestic Electrician Prahran
5 5
25-Aug-2016
"thanks for the work - very happy with 1st Call, will use again and will also recommend to friends."

Thanks for the feedback and future referrals. We rely on referrals to grow our business.

Domestic Electrician Williamstown
5 5
25-Aug-2016
"Thanks again for the work, really appreciate the professionalism and punctuality. If you ever need a reference, feel free to give my number."

Thanks Darrell; we just might hold you to it.

Domestic Electrician South Melbourne
5 5
25-Aug-2016
"Thanks again for your very professional service, I had real difficulty with previous electricians!"

Glad we could help.

Master Electricians Excellence Awards Winner for Victoria

Master Electrician of the Year

1st Call Electrical is extremely proud to be the winner of the Victorian Master Electricians Excellence Awards. This is testament to the great work we do for our many customers.